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Frequently Asked Questions

What is THE DIFFERENCE BETWEEN A PRINT AND AN ORIGINAL?

PRINTS

An Art Print is not an original painting.  It is a commercially printed representation and is offered in two ways:  on "Smooth Fine Art Paper" and as a "Canvas Print".  You choose to order either as "Just the Print" meaning it is not framed or you can add a frame.  Prints on Canvas offer a wonderful option for the collector who isn’t a serious art investor/collector.  One of the benefits of purchasing a print on canvas is that, while they look just like the original, the cost is much more affordable. This allows collectors to easily start a collection and purchase several of their favorites to create a grouping.  If you just love art for art’s sake, this is a great way to go.  Personally, I can not distinguish between an original and a print on canvas from across a room.  

ORIGINAL ART

An Original painting is one that is 100% painted by hand by me.  An original painting is considered an investment that appreciates each year as an artist continues to mature and expand their career.  Originals are more “collectable” meaning they would be the best return for the money plus resale value of original artwork is higher.    

COMMISSIONS

You can commission me to paint an original painting of any art that you see on my site..  Like snowflakes, no two paintings are identical due to nuances in color and brush/palette knife strokes.    A commission allows you to control the size of the original to fit your space and adjustments can be made in colors, if you desire.   Examples of commissioned paintings below.  

                                                                                                      Portraits                                                 The Diva in this painting                     A Christmas gift.                                    Pet Portraits                                                                                                       was originally a brunette.                    The young lady with the                                                                                                                                                   She was replaced to represent            briefcase works at The                                                                                                                                                     a NY dancer whose blonde                  Supreme Court.  The                                                                                                                                                       hair and red dress were                        man with the child represent                                                                                                                                           matched for the client.                         her husband and daughter.

Send an email to thaliakahl@gmail.com to initiate the conversation.  Upon receipt of a signed estimate, including delivery date, and a 20% down payment, production of your painting begins.  Delivery dates are typically one to three months out depending upon availability within my schedule.

SHIPPING PriNTS: POLICY & PRIcING 

FOR US PRINT ORDERS:   Shipping times range from 3 - 7 business days. You will receive a tracking number as soon as your order ships.                      FOR INTERNATIONAL PRINT ORDERS:   Shipping times range from 6 - 12 business days.  You'll receive a tracking number as soon as your order ships.

Print shipping costs are estimated based on the weight total within your cart.

SHIPPING ORIGINALS :  POLICY & PRICING

FOR ORIGINALS  Shipping times range from 7 - 10 business days. Tracking information will be emailed to you as soon as available.  Shipping cost for originals will be based on weight, size and distance shipped - the chart below is approximate.   An estimate provided by UPS will be emailed to you for payment prior to shipping.   If you live in the Nashville area, shipping is unnecessary and detailed arrangements for transfer can be made via email or phone.


Small:  less than 12 x 12Medium: 13 x 13 to 20 x 20Large: 21 x 21 to 48 x 48
1 to 10 lbs$10 - $25$15 - $50$25 - $75



WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS? 

All print sales are final. My print vendor does not accept any exchanges or refunds.  

All original sales are refundable minus the shipping costs and a restocking fee of 15%.  My policy is to ensure you’re completely satisfied with your purchase.  If for any reason you’re not satisfied, please contact me here and include your order number and a brief description of what’s going on.  I will see how I can help.   

WHAT IS YOUR POLICY ON CANCELLATIONS? 

If your order has not gone into production, it can be cancelled.  Please contact asfprints@artstorefronts.com as soon as possible to see if it is possible to cancel your order.  However, if your order has gone into production, it cannot be cancelled.


How can I keep up with your new work?

I would love for you to be the first to know about any new work!  An easy way to stay in the loop is by signing up for my newsletter [insert link to newsletter sign up] !

You can also follow me on our social media as I post about new work!

Instagram: thalia_kahl_art

Facebook:  Thalia Kahl Art


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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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